Refund Policy
Effective October 21, 2026 · Part of the Terms of Service, version 2026-10-21
All sales are final
Every AIRRBridge product is a one-time purchase, and all sales are final. Our reports are written for you the moment you buy, and in the Resume Builder you can add, edit and change every line at every step, so what you take away is yours. For that reason we don't offer refunds for a change of mind, for results you hoped would be different, or for products you bought and didn't use.
When something goes wrong on our end
We'll always make it right if the problem is ours. That includes:
- a bug or outage that stops you from getting or using what you bought;
- a report, resume download or VIP packet that never arrives;
- VIP work that isn't delivered within 5 business days of your complete intake, unless we're waiting on something from you; and
- a duplicate charge, or a charge that doesn't match the price shown at checkout.
We'll fix the problem first. If we can't, or you were charged twice or charged the wrong amount, we'll refund the affected purchase in full to your original payment method. Refunds usually reach you within 5 to 10 business days, depending on your bank.
How to ask
Email support@airrbridge.com from the address you used at checkout within 30 days of your purchase. Tell us what you bought and what went wrong, and we'll reply within 2 business days. If you think a charge is wrong, please contact us before disputing it with your bank, so we can sort it out quickly.
Your rights under the law
Nothing in this policy limits any right to a refund that the law where you live gives you.