How exposed are Claims Adjusters, Examiners, and Investigators to AI?
Claims Adjusters, Examiners, and Investigators score 95 out of 100 (Very high) on the AIRRBridge AI exposure scale, built from the U.S. Bureau of Labor Statistics' Employment Projections 2025–35 and O*NET task data. Exposure measures how much of the work AI tools could change. It is not a forecast of job loss.
How this score is built
| BLS AI exposure: Very high | The U.S. Bureau of Labor Statistics rates this occupation's relative exposure to AI as very high. Exposure measures how much of the work AI tools could change, and BLS notes it does not imply job loss. | 87.5 |
|---|---|---|
| O*NET task mix | How this occupation's tasks compare with other very high-exposure occupations: routine, information-heavy work raises it, while caring, hands-on and judgment-heavy work lowers it. | +8.3 |
| BLS finding on AI | In its 2025–35 projections, BLS says: “Productivity change - share decreases as computer software and artificial intelligence (AI) will make claims adjustment processes more efficient, allowing adjusters to focus on more complex claims.” | +5.0 |
| Score | Kept between 5 and 95. Low is under 25, Moderate 25 to 49, High 50 to 74, Very high 75 and up. | 95.0 |
Job outlook
| Median annual pay | $78,000 |
|---|---|
| Projected employment change, 2025 to 2035 | −5.5% |
| Openings per year, on average | about 20,900 |
| Typical education to enter | High school diploma or equivalent |
| On-the-job training | Long-term on-the-job training |
Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35.
Common questions
How will AI affect Claims Adjusters, Examiners, and Investigators?
AIRRBridge rates Claims Adjusters, Examiners, and Investigators at 95 out of 100 (Very high) for AI exposure. Exposure measures how much of the work AI tools could change, not whether the job will disappear. BLS projects employment in this occupation to decline 5.5% from 2025 to 2035, with about 20,900 openings a year. BLS also names AI as a reason demand for this occupation is expected to slow.
How much do Claims Adjusters, Examiners, and Investigators make?
BLS reports a median annual pay of $78,000 for this occupation.
What education do Claims Adjusters, Examiners, and Investigators need?
BLS lists a high school diploma or equivalent as the typical education needed to enter this occupation.
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Check my risk freeO*NET-SOC 13-1031.00 · O*NET 30.2 data, scored October 2026. Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35. Includes information from the O*NET Database by USDOL/ETA, used under CC BY 4.0, modified by AIRRBridge. Scores are estimates for information only, not career advice.